I picked this place for the location in Auburn. The staff here are professional, courteous, friendly and helpful. The patient to staff ratio, like most care facilities is high, yet I haven’t had an issue with response times, though being ambulatory I can go to a nurses station when I have to. The food is standard and is sufficient in amounts, I have as yet to feel hungry. They do provide between meal snacks on request. Some items are better than others, but all in all, other than they serve margarine, (i brought my own butter) the fare is standard and balanced. They also allow you to have home prepared meals if they are individually portioned in labled plastic containers. They even provide storage for the food and will reheat it for you which I think is an awesome service. They provide on site laundry service or you can have family take it and return it. Allowing the facility to do it is convenient. They have awesome shower facilities with ample room and safety features though the water could be a little hotter. The physical therapy staff is relentless in the pursuit of your goals to ensure you can function and care for yourself prior to being discharged. They have a very pleasant and spacious courtyard with fountains, comfortable patio furniture with ample sun or shaded areas. Perfect for visitors, reading, napping, etc. The activities staff are awesome with periodic room visits to offer activities, both group and individual to ensure you remain engaged and dont get bored. They have animal therapy as well. The facility is clean and comfortable and they have daily housekeeping and linen changes upon request. I am also happy with management involvement, they answer questions and make sure you understand all aspects of your care, update you with communication from primary physicians and provide copies of documentation. They are also considerate and flexible with allowing you to walk (if capable) to the convenience store close by and the myriad of parks and museums that are close. They seem to have genuine respect for your rights and independence while still ensuring and maintaining your safety to the best of their ability. They also have a wide range of mobility equipment to ensure your comfort and ease of moving about the facility. Lastly, im impressed with the fact that a majority of the staff greets you at shift change and also comes by to say good nite, good morning or tell you to have a good day as they leave. That demonstrates the level of true compassion they have for their patients. I dont think any patient wants to have to come to a facility, but this one, thus far, demonstrates they want you to be comfortable and successful in your goal to leave here.

The loving staff here treat me like family and make me feel like I’m at home away from home. I love the activities they provide here. Activity staff are always welcoming and pleasant to be around.

Rock Creek gave me the advantage of rooming with my husband during our time illness. As usually I have enjoyed the comradory of the nurses and CNA that we have been in contact with. I have been here a number of times. All of the departments have been so helpful.

Everyone here is lovely and very caring. Staff provide comfort and take their jobs seriously. Nurse Tasha went above and beyond. I’ve noticed she is always there to help and always kind. Angela on NOC shift was very comforting. She made me feel like I was at home and Archie kept my spirits alive and made me laugh. Thank you to everyone at Rock Creek.

Jay was so kind, empathetic, and knowledgeable. Can’t imagine better care from any other facility and human

I appreciate the dedication of the employees at the Rock Creek Care Center. They seem to truly care about their patients and work hard to make their stay is enjoyable, no matter how long.

Extremely clean and well organized! One of the kindest and most caring staff.

The members of each department are what makes this home a home.

Great folks

So grateful for the wonderful staff here and the care that they give. Can’t wait to see the new renovations they have planned for the courtyard!

That facility is nice and clean and residents look happy .

Nurse Mariah really cares for her patients!

The food is very good here. The nursing staff is excellent and is always willing to help. I feel very safe and feel my needs are being met. The therapists are so conscientious of my needs and they make sure I need to work on what I need to get healthy again. I’m always served a nice dinner too. Ana the RN and Arjun and Lisa with therapy are very nice. Mr Jeff has been very helpful in understanding our needs and is always willing to take care things very quickly.

The service here has been excellent. The staff have been extremely attentive to all needs for the time I’ve been here! Couldn’t be happier.

Great place, very clean and staff is extremely friendly. Highly recommend if you’re looking for a place for your loved ones. Wonderful rehab team and great nursing team.

Great people at this building. The nursing staff goes above and beyond and provides exceptional care. Very clean and well maintained. Leah and Desiree are always smiling and are so kind!

I wish I would’ve read the reviews before I chose to send my mom here. The communication with the staff was terrible. The Care provided for my mom was awful. They only bathed her once, and she went home with horrible sores in places she should not have them. I am still treating her wounds and it’s been a few weeks.They did not attempt to educate me with the appeal process, and thus I wasted a ton of money having to pay for my mom to stay longer because I was unable to pick her up on the day insurance released her. Now I am in the appeal process and will have to fight to get reimbursed. according to the insurance company, I was not supposed to pay them until after the appeal process is done. Run from this place as there are much better facilities in the area! Do your research and read the reviews! I’m not one to usually do a poor review, however this place needs some work to revamp their care facility. I was terribly disappointed in all aspects of this place. This was a stressful time for me, and this place doesn’t CARE!

The wound care team at rock creek are the most intelligent, informative and innovative professionals I have ever had in over 20 years in my healing journey. I came to rock creek in a deep depression. My wounds were out of control and I was released from a wound care center saying my wounds would never heal. The pro team at rock creek got to work. Introducing new products and techniques. Healing started immediately. It’s a long journey, but I’m in good hands. And anyone needing wound treatment and placement for a loved one would find rock creek the perfect place to go. The wound care team are healing my wound and keeping my spirits high. This is a true five star facility.

I was at Rock Creek from Aug 28 until Oct 9, recovering from a foot injury and infection . I cannot say enough about the kindness and quality of care from the nurses , CNAs, and Physical Therapy staff Everyone was caring and kind. Before I came , I had the usual fears people have about a skilled nursing facility. Will it smell like urine ? Will people be parked in front of the nurse’s station looking hopeless ? None of these fears came true I was always treated in a kind way. Not like a child and with good senses of humor in evidence I want to shout out to several of the staff. My 4 nurses. Rania , Anna, Ashley , and Mariah. All who advocated for their patients and were incredibly personable and kind. They represented their profession well Some great CNA staff. Lori , Alicia, Manfreet , Chevy , Danny , Nelia, Tatiana , Cristiana , and so many others who were fun and helpful and kept my spirits up everyday . The Physical Therapy staff, Tasha and Jose especially who went above and beyond for patients and always were encouraging me to get up and moving and gave me the confidence to know that I would return home with greater strength If you need to go somewhere to recover from an injury , I would highly recommend Rock Creek. They were good to me

This is the best facility in Auburn.My mom had an incredible experience after a very unexpected injury they were warm and welcoming and helped us return home and even set us up with more nurses to come and help us after we left. We sat outside in their courtyard almost everyday. The nurses are all so patient and kind we miss seeing them everyday. Janet, Dawn, Jay, Gabby and the wound nurse are all awesome and helped us so much. the dietitian makes sure that they serve you proper meals and they let you DoorDash if you want to. We couldn’t have done it without them. I wish I remembered everybody’s name I know that I missed some important people.Everyone here is great.